Articles
I write about the messy, real parts of transformation and leadership, the stuff that gets glossed over or doesn't fit neatly in frameworks.
This is where I share what I see, call out issues as they are, and offer practical tools and insights that actually help. Topics include making strategy real, building leadership capability, and designing work around how people actually think. Grounded in psychology, neuroscience, and hard-won experience.
Real problems. Practical solutions. Ideas to make work better for everyone.
Busy Doesn't Mean Effective: Are You Measuring Work or Results?
Teams default to measuring outputs because that’s easier—tasks completed, calls made, reports delivered. But at the end of the year, the outcomes never materialised. This isn't a capability problem, it's a design problem. Most organisations aren't set up to activate strategic thinking—they're designed for task completion. Here's how to shift from measuring busyness to measuring what actually matters.